Return & Refund Policy

Return & Refund Policy
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Return & Refund Policy
Last Updated: 11 December 2025
Due to the perishable and handmade nature of our food products, returns are generally not accepted.

1. Return Eligibility

You may request a replacement or refund only if:

  • You received a damaged, melted, or wrong product, and

  • You contact us within 24 hours of delivery, with clear photos and proof.

2. Non-returnable Items

  • All edible products

  • Opened or partially consumed items

  • Items damaged due to customer mishandling

3. Refund Processing

  • Approved refunds will be processed to the original payment method within 5–7 business days.

  • Shipping fees are non-refundable.

4. Contact for Issues

Mail: info@srchocobite.com
Address: 36, Ground Floor, Sri Venkateshwara Nilaya, Channamma Layout, Near KNPS School, Thyagarajanagar, Bengaluru Urban, Karnataka – 560070